Shipping policy
Shipping Policy
Our Transit Times: 1-2 business days (Monday to Friday).
Our Shipping Times: 3-10 working days (Monday to Friday).
For questions about your order status or tracking number, please contact us and we'll be happy to help! We are constantly working to improve our shipping and logistical processes.
Delivery Timelines by Region
| Destination | Estimated Delivery Time | Shipping Type |
|---|---|---|
| United States | 3–10 business days | Secure, tracked shipping service |
| Canada | 3–10 business days | Secure, tracked shipping service |
| New Zealand | 3–10 business days | Secure, tracked shipping service |
| EU | 3–10 business days | Secure, tracked shipping service |
| United Kingdom | 3–10 business days | Secure, tracked shipping service |
| Rest of World | 5–10 business days | Secure, tracked shipping service |
Import Duties, Taxes & Customs Fees
Please note that import duties, VAT, taxes and customs fees are not included in the product price or shipping cost. These charges may be applied by your local customs authority when your order arrives in the destination country.
All such charges are the responsibility of the buyer. Fees can vary depending on your country’s import regulations and the value of your order. We recommend contacting your local customs office for further information before placing an order if you are unsure about potential import costs.
By completing your purchase, you acknowledge and accept that any import-related charges assessed on delivery are payable by you as the recipient.
Order Processing & Dispatch
Orders cannot be cancelled once they have been placed. Please allow 1–2 business days for processing prior to dispatch. Once your order has been shipped, you will receive a confirmation email containing your tracking link. You can monitor your order in real time with our tracking services.
Contact
If you have any questions please don't hesitate to reach out: supporteversock@gmail.com